Frequently Asked Questions (FAQ)

Below are some of the most common questions we receive from customers across Canada. If you don’t see your question here, feel free to contact us at [email protected].

 Are SARMs legal in Canada?

SARMs are not approved for human consumption in Canada. However, they can be legally purchased for laboratory research purposes only. CanadaSARMS.com strictly sells its products for research use only and does not condone or promote human use.

 Are your products third-party tested?

Yes. Incoming compound material lots are third-party lab tested for identity and purity using HPLC and/or mass spectrometry, with concentration information provided for finished solutions. Certificates of Analysis (COAs) are available upon request for applicable material lots. Our listed purity standard is supported by the available testing documentation.

Do you ship within Canada?

Yes, we ship exclusively within Canada. All orders are shipped from within the country, so you’ll avoid customs delays, duties, or seizures. Fast and discreet delivery is our standard. And, enjoy free Canadian shipping on orders $199+!

How long does shipping take?

Orders are processed within 1 business day, so they are on the way the same day or by the next business day. Standard shipping takes approximately 1-3 business days, depending on your location. You will receive tracking details once your order has been shipped.

Is shipping discreet?

Yes. All orders are shipped in plain, unbranded packaging with no mention of SARMs on the label or parcel. We value your privacy and discretion.

 Can I return or exchange my order?

Due to the nature of our products, we do not accept returns on opened or used items. However, if your order is damaged, incorrect, or missing items, please email us at [email protected] within 48 hours of delivery and we’ll do our best to resolve the issue.

 Are your products for human consumption?

No. All products sold by CanadaSARMS.com are strictly intended for research purposes only. They are not dietary supplements, pharmaceuticals, or consumable products. We reserve the right to refuse sales to anyone we believe intends to misuse the product.

 Can I request a Certificate of Analysis (COA)?

COA documentation is maintained for applicable incoming material batches. Availability varies by compound; contact support to confirm what is currently available. Our COAs relate to incoming material lots rather than a separate finished-product batch. Email us with your order number and product name, and we’ll provide the applicable available documentation.

 Can I track my order?

Yes. You will receive a tracking number via email once your package has been shipped. You can use this to follow your parcel’s progress directly through the carrier’s website.

 I have more questions — how can I contact you?

You can reach us any time at [email protected]. We typically respond within 24 hours during business days.