❓ Frequently Asked Questions (FAQ)
Below are some of the most common questions we receive from customers across Canada. If you don’t see your question here, feel free to contact us at [email protected].
🔹 Are SARMs legal in Canada?
SARMs are not approved for human consumption in Canada. However, they can be legally purchased for laboratory research purposes only. CanadaSARMS.com strictly sells its products for research use only and does not condone or promote human use.
🔹 Are your products third-party tested?
Yes. All of our SARMs are third-party lab tested for identity, purity, and concentration using HPLC and/or mass spectrometry. Certificates of Analysis (COAs) are available upon request. Our commitment to quality ensures every batch exceeds 98% purity.
🔹 Do you ship within Canada?
Yes, we ship exclusively within Canada. All orders are shipped from within the country, so you’ll avoid customs delays, duties, or seizures. Fast and discreet delivery is our standard.
🔹 How long does shipping take?
Orders are typically processed within 1–2 business days. Standard shipping takes approximately 2–5 business days, depending on your location. You will receive tracking details once your order has been shipped.
🔹 Is shipping discreet?
Yes. All orders are shipped in plain, unbranded packaging with no mention of SARMs on the label or parcel. We value your privacy and discretion.
🔹 Can I return or exchange my order?
Due to the nature of our products, we do not accept returns on opened or used items. However, if your order is damaged, incorrect, or missing items, please email us at [email protected] within 48 hours of delivery and we’ll do our best to resolve the issue.
🔹 Are your products for human consumption?
No. All products sold by CanadaSARMS.com are strictly intended for research purposes only. They are not dietary supplements, pharmaceuticals, or consumable products. We reserve the right to refuse sales to anyone we believe intends to misuse the product.
🔹 Do you provide a COA (Certificate of Analysis) for your products?
Yes. Every batch is tested, and COAs are available upon request. Simply email us with your order number and product name, and we’ll provide the lab report associated with your batch.
🔹 Can I track my order?
Yes. You will receive a tracking number via email once your package has been shipped. You can use this to follow your parcel’s progress directly through the carrier’s website.
🔹 I have more questions — how can I contact you?
You can reach us any time at [email protected]. We typically respond within 24 hours during business days.